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  1. Scandic Hotels
  2. FAQ

FAQ

Breakfast on your terms

  • I am traveling for work and have a corporate contract – does this change apply to me?
  • Breakfast was included at the time of booking. What now?
  • Are you doing this to save money?
  • What about children, will they still have to pay for breakfast?
  • What will it cost for me as a guest?
  • Will Scandic lower the price of the room when I remove the breakfast?
See all 8 articles

Check-in and check-out

  • How do I book with a student discount?
  • Are there any rules I should be aware of before checking in?
  • What should I do with my room key?
  • What should I do if I haven't received my receipt?
  • How/when will I receive my receipt?
  • Why can't I use my debit/credit card?
See all 15 articles

Booking

  • What do I do if I lose my reservation number?
  • I haven't received a booking confirmation, what should I do?
  • Why can't I use my debit/credit card to book?
  • Can I book via the website without giving my credit card number?
  • How do I cancel or make changes to my reservation?
  • Can I bring my pet to Scandic?
See all 12 articles

Breakfast

  • When is breakfast served at the hotel?

Gift cards

  • Where can I buy gift cards for Scandic?
  • Do I need to show my gift card at the hotel?
  • How long is my gift card valid?
  • How is my gift card delivered?
  • Can I use my gift card for prepaid bookings?
  • What values are available?

Scandic for business

  • Interested in a corporate agreement with Scandic, or have questions about an existing agreement?

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